{"id":840,"date":"2026-01-23T17:20:08","date_gmt":"2026-01-23T17:20:08","guid":{"rendered":"https:\/\/viewizi.com\/?page_id=840"},"modified":"2026-04-18T17:07:42","modified_gmt":"2026-04-18T17:07:42","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/viewizi.com\/fr\/warranty-policy\/","title":{"rendered":"politique de garantie"},"content":{"rendered":"
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GARANTIE<\/span> POLITIQUE<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u00c0 VIEWIZI<\/strong>Nous nous engageons \u00e0 fournir un service IPTV stable et de haute qualit\u00e9. La pr\u00e9sente politique de garantie explique ce qui est couvert, ce qui ne l'est pas et les conditions d'acc\u00e8s \u00e0 l'assistance ou au remplacement.<\/p>\n

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Couverture de la garantie de service<\/strong><\/p>\n

Nous garantissons que :<\/p>\n

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    Votre abonnement IPTV sera correctement activ\u00e9 apr\u00e8s l'achat.<\/p>\n<\/li>\n

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    Vous recevrez des identifiants d'acc\u00e8s fonctionnant sur des appareils compatibles.<\/p>\n<\/li>\n

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    Le service fonctionnera comme d\u00e9crit sur notre site web.<\/p>\n<\/li>\n<\/ul>\n

    Si le service ne fonctionne pas en raison de probl\u00e8mes li\u00e9s \u00e0 notre syst\u00e8me ou \u00e0 nos serveurs, nous vous fournirons une assistance technique ou un acc\u00e8s de remplacement.<\/p>\n

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    P\u00e9riode de garantie<\/strong><\/p>\n

    La garantie est valable uniquement pendant la p\u00e9riode d'abonnement active souscrite.
    Une fois l'abonnement expir\u00e9, la garantie prend fin automatiquement.<\/p>\n

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    Ce qui n'est pas couvert<\/strong><\/p>\n

    Cette garantie ne couvre pas les probl\u00e8mes caus\u00e9s par\u00a0:<\/p>\n

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      Connexion internet faible ou instable<\/p>\n<\/li>\n

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      blocage ou limitation du FAI<\/p>\n<\/li>\n

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      Incompatibilit\u00e9 de l'appareil ou logiciel obsol\u00e8te<\/p>\n<\/li>\n

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      Installation de l'application ou param\u00e8tres utilisateur incorrects<\/p>\n<\/li>\n

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      mauvaise utilisation ou configuration incorrecte du VPN<\/p>\n<\/li>\n

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      Partage de compte au-del\u00e0 des limites autoris\u00e9es<\/p>\n<\/li>\n

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      Gel ou maintenance temporaire du canal<\/p>\n<\/li>\n<\/ul>\n

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      Avertissement relatif \u00e0 la cha\u00eene et \u00e0 son contenu<\/strong><\/p>\n

      La liste des cha\u00eenes et la disponibilit\u00e9 des contenus peuvent changer \u00e0 tout moment.
      Nous ne garantissons pas une disponibilit\u00e9 \u00e0 100 % pour toutes les cha\u00eenes. Des interruptions ou des mises en m\u00e9moire tampon occasionnelles sont normales.<\/p>\n

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      Politique de remplacement<\/strong><\/p>\n

      Si un probl\u00e8me est confirm\u00e9 comme \u00e9tant caus\u00e9 par notre service et ne peut \u00eatre r\u00e9solu, un acc\u00e8s de remplacement peut \u00eatre fourni pour la dur\u00e9e restante de l'abonnement, \u00e0 notre discr\u00e9tion.<\/p>\n

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      Aucune garantie mon\u00e9taire<\/strong><\/p>\n

      Les services IPTV sont des produits num\u00e9riques diffus\u00e9s instantan\u00e9ment.
      Aucun remboursement ne sera accord\u00e9 en cas d'utilisation partielle, d'insatisfaction ou d'appareils incompatibles.<\/p>\n

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      Responsabilit\u00e9s de l'utilisateur<\/strong><\/p>\n

      Les utilisateurs doivent\u00a0:<\/p>\n

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        Utilisez des appareils compatibles et des applications prises en charge<\/p>\n<\/li>\n

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        Suivez les instructions d'installation<\/p>\n<\/li>\n

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        \u00c9vitez de partager votre compte au-del\u00e0 des limites autoris\u00e9es.<\/p>\n<\/li>\n

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        Contactez rapidement le support en cas de probl\u00e8me.<\/p>\n<\/li>\n<\/ul>\n

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        Assistance et contact<\/strong><\/p>\n

        E-mail: contact@viewizi<\/strong>.<\/span><\/strong>avec<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        WARRANTY POLICY At VIEWIZI, we are committed to providing a stable and high-quality IPTV service. This Warranty Policy explains what is covered, what is not covered, and the conditions under which support or replacement access may be provided. Service Warranty Coverage We guarantee that: Your IPTV subscription will be activated correctly after purchase. You will receive access credentials that function on compatible devices. The service will operate as described on our website. If the service does not work due to our system or server issues, we will provide technical support or replacement access. Warranty Period The warranty is valid only during the active subscription period purchased.Once the subscription expires, the warranty automatically ends. What Is Not Covered This warranty does not cover issues caused by: Weak or unstable internet connection ISP blocking or throttling Device incompatibility or outdated software Incorrect app installation or user settings VPN misuse or incorrect configuration Account sharing beyond allowed limits Temporary channel freezing or maintenance Channel and Content Disclaimer Channel lists and content availability may change at any time.We do not guarantee 100% uptime for all channels. Occasional buffering or downtime is normal. Replacement Policy If an issue is confirmed to be caused by our service and cannot be resolved, replacement access may be provided for the remaining subscription period, at our discretion. No Monetary Warranty IPTV services are digital products delivered instantly.Refunds are not provided for partial use, dissatisfaction, or incompatible devices. User Responsibilities Users must: Use compatible devices and supported apps Follow setup instructions Avoid account sharing beyond permitted limits Contact support promptly when issues occur Support and Contact Email: contact@viewizi.com<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-840","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/pages\/840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/comments?post=840"}],"version-history":[{"count":22,"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/pages\/840\/revisions"}],"predecessor-version":[{"id":2899,"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/pages\/840\/revisions\/2899"}],"wp:attachment":[{"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/media?parent=840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}