{"id":838,"date":"2026-01-23T17:19:53","date_gmt":"2026-01-23T17:19:53","guid":{"rendered":"https:\/\/viewizi.com\/?page_id=838"},"modified":"2026-04-18T17:05:56","modified_gmt":"2026-04-18T17:05:56","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/viewizi.com\/fr\/refund-policy\/","title":{"rendered":"politique de remboursement"},"content":{"rendered":"
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REMBOURSEMENT<\/span> POLITIQUE<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u00c0 VIEWIZI<\/strong>Nous proposons des services IPTV num\u00e9riques avec acc\u00e8s instantan\u00e9. Veuillez lire attentivement notre politique de remboursement avant tout achat.<\/p>

Politique relative aux produits num\u00e9riques<\/strong><\/p>

Tous les abonnements IPTV sont des produits num\u00e9riques.
Une fois l'acc\u00e8s fourni et activ\u00e9, le service est consid\u00e9r\u00e9 comme utilis\u00e9.<\/p>

Politique de non-remboursement<\/strong><\/p>

Nous n'offrons pas de remboursement pour\u00a0:<\/p>

  • Changement d'avis apr\u00e8s l'achat<\/p><\/li>

  • Incompatibilit\u00e9 avec les appareils ou applications de l'utilisateur<\/p><\/li>

  • Probl\u00e8mes de connexion Internet ou blocage du FAI<\/p><\/li>

  • Mise en m\u00e9moire tampon, gel ou interruptions temporaires de la cha\u00eene<\/p><\/li>

  • Utilisation partielle de l'abonnement<\/p><\/li>

  • Suspension du compte pour non-respect du r\u00e8glement<\/p><\/li><\/ul>

    Admissibilit\u00e9 au remboursement<\/strong><\/p>

    Les remboursements ne peuvent \u00eatre envisag\u00e9s que si\u00a0:<\/p>

    • Le service n'a pas \u00e9t\u00e9 assur\u00e9 du tout, et<\/p><\/li>

    • Notre \u00e9quipe d'assistance n'est pas en mesure d'activer ou de remplacer le service.<\/p><\/li><\/ul>

      Dans de tels cas, le probl\u00e8me doit \u00eatre signal\u00e9 dans les d\u00e9lais impartis. 24 heures<\/strong> d'achat.<\/p>

      Responsabilit\u00e9 en mati\u00e8re d'essais et de tests<\/strong><\/p>

      Les clients sont responsables de\u00a0:<\/p>

      • V\u00e9rifier la compatibilit\u00e9 de l'appareil avant l'achat<\/p><\/li>

      • Demander une p\u00e9riode d'essai (si disponible) avant de souscrire un abonnement \u00e0 long terme<\/p><\/li><\/ul>

        Le fait de ne pas tester le service ne donne pas droit \u00e0 un remboursement.<\/p>

        R\u00e9clamations et litiges<\/strong><\/p>

        Les contestations de paiement ou les rejets de paiement non autoris\u00e9s peuvent entra\u00eener\u00a0:<\/p>

        • Arr\u00eat imm\u00e9diat du service<\/p><\/li>

        • Suspension permanente du compte<\/p><\/li><\/ul>

          Les clients sont invit\u00e9s \u00e0 contacter le service client avant d'ouvrir un litige.<\/p>

          M\u00e9thode de remboursement<\/strong><\/p>

          Si un remboursement est approuv\u00e9\u00a0:<\/p>

          • Elle sera \u00e9mise en utilisant le mode de paiement initial.<\/p><\/li>

          • Le d\u00e9lai de traitement d\u00e9pend du prestataire de paiement.<\/p><\/li><\/ul>

            Contact pour les demandes de remboursement<\/strong><\/p>

            Toute demande de remboursement doit \u00eatre envoy\u00e9e \u00e0 notre \u00e9quipe d'assistance avec\u00a0:<\/p>

            • Num\u00e9ro de commande<\/p><\/li>

            • Motif de la demande<\/p><\/li><\/ul>

              E-mail: contact@viewizi<\/strong>.com<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

              REFUND POLICY At VIEWIZI, we sell digital IPTV services that are delivered instantly. Please read this Refund Policy carefully before making a purchase. Digital Product Policy All IPTV subscriptions are digital products.Once access is delivered and activated, the service is considered used. No Refund Policy We do not offer refunds for: Change of mind after purchase Incompatibility with user devices or apps Internet connection issues or ISP blocking Buffering, freezing, or temporary channel outages Partial use of the subscription Account suspension due to policy violations Eligibility for Refund Refunds may only be considered if: The service was not delivered at all, and Our support team is unable to activate or replace the service In such cases, the issue must be reported within 24 hours of purchase. Trial and Testing Responsibility Customers are responsible for: Ensuring device compatibility before purchase Requesting a trial (if available) before buying a long-term plan Failure to test the service does not qualify for a refund. Chargebacks and Disputes Unauthorized chargebacks or payment disputes may result in: Immediate service termination Permanent account suspension Customers are encouraged to contact support before opening any disputes. Refund Method If a refund is approved: It will be issued using the original payment method Processing time depends on the payment provider Contact for Refund Requests All refund requests must be sent to our support team with: Order number Reason for request Email: contact@viewizi.com<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-838","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/pages\/838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/comments?post=838"}],"version-history":[{"count":13,"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/pages\/838\/revisions"}],"predecessor-version":[{"id":2896,"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/pages\/838\/revisions\/2896"}],"wp:attachment":[{"href":"https:\/\/viewizi.com\/fr\/wp-json\/wp\/v2\/media?parent=838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}