{"id":840,"date":"2026-01-23T17:20:08","date_gmt":"2026-01-23T17:20:08","guid":{"rendered":"https:\/\/viewizi.com\/?page_id=840"},"modified":"2026-04-18T17:07:42","modified_gmt":"2026-04-18T17:07:42","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/viewizi.com\/es\/warranty-policy\/","title":{"rendered":"pol\u00edtica de garant\u00eda"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"840\" class=\"elementor elementor-840\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-640127e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-eae-slider=\"41535\" data-id=\"640127e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-d4118d8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-eae-slider=\"76628\" data-id=\"d4118d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8893e9 eael-dual-header-content-align-center elementor-widget elementor-widget-eael-dual-color-header\" data-id=\"f8893e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-dual-color-header.default\">\n\t\t\t\t\t\t\t\t<div class=\"eael-dual-header\">\n\t\t\t\t<h2 class=\"title eael-dch-title\"><span class=\"eael-dch-title-text eael-dch-title-lead lead solid-color\">GARANT\u00cdA<\/span> <span class=\"eael-dch-title-text\">POL\u00cdTICA<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-8271c60 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-eae-slider=\"59426\" data-id=\"8271c60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e54d769 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e54d769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"135\" data-end=\"383\">En <strong>VIEWIZI<\/strong>Nos comprometemos a brindar un servicio de IPTV estable y de alta calidad. Esta Pol\u00edtica de Garant\u00eda explica qu\u00e9 est\u00e1 cubierto, qu\u00e9 no est\u00e1 cubierto y las condiciones bajo las cuales se puede brindar soporte o acceso de reemplazo.<\/p>\n<hr data-start=\"385\" data-end=\"388\">\n<p data-start=\"390\" data-end=\"419\"><strong data-start=\"390\" data-end=\"419\">Cobertura de garant\u00eda de servicio<\/strong><\/p>\n<p data-start=\"421\" data-end=\"439\">Garantizamos que:<\/p>\n<ul data-start=\"440\" data-end=\"639\">\n<li data-start=\"440\" data-end=\"508\">\n<p data-start=\"442\" data-end=\"508\">Tu suscripci\u00f3n a IPTV se activar\u00e1 correctamente despu\u00e9s de la compra.<\/p>\n<\/li>\n<li data-start=\"509\" data-end=\"583\">\n<p data-start=\"511\" data-end=\"583\">Recibir\u00e1s credenciales de acceso que funcionar\u00e1n en dispositivos compatibles.<\/p>\n<\/li>\n<li data-start=\"584\" data-end=\"639\">\n<p data-start=\"586\" data-end=\"639\">El servicio funcionar\u00e1 tal como se describe en nuestro sitio web.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"641\" data-end=\"762\">Si el servicio no funciona debido a problemas con nuestro sistema o servidor, le proporcionaremos asistencia t\u00e9cnica o un acceso alternativo.<\/p>\n<hr data-start=\"764\" data-end=\"767\">\n<p data-start=\"769\" data-end=\"788\"><strong data-start=\"769\" data-end=\"788\">Per\u00edodo de garant\u00eda<\/strong><\/p>\n<p data-start=\"790\" data-end=\"931\">La garant\u00eda solo es v\u00e1lida durante el per\u00edodo de suscripci\u00f3n activo adquirido.<br data-start=\"865\" data-end=\"868\">Una vez que finaliza la suscripci\u00f3n, la garant\u00eda termina autom\u00e1ticamente.<\/p>\n<hr data-start=\"933\" data-end=\"936\">\n<p data-start=\"938\" data-end=\"961\"><strong data-start=\"938\" data-end=\"961\">Lo que no est\u00e1 cubierto<\/strong><\/p>\n<p data-start=\"963\" data-end=\"1009\">Esta garant\u00eda no cubre problemas causados \u200b\u200bpor:<\/p>\n<ul data-start=\"1010\" data-end=\"1307\">\n<li data-start=\"1010\" data-end=\"1050\">\n<p data-start=\"1012\" data-end=\"1050\">Conexi\u00f3n a internet d\u00e9bil o inestable<\/p>\n<\/li>\n<li data-start=\"1051\" data-end=\"1081\">\n<p data-start=\"1053\" data-end=\"1081\">Bloqueo o limitaci\u00f3n de velocidad por parte del proveedor de servicios de Internet<\/p>\n<\/li>\n<li data-start=\"1082\" data-end=\"1129\">\n<p data-start=\"1084\" data-end=\"1129\">Incompatibilidad del dispositivo o software obsoleto<\/p>\n<\/li>\n<li data-start=\"1130\" data-end=\"1177\">\n<p data-start=\"1132\" data-end=\"1177\">Instalaci\u00f3n incorrecta de la aplicaci\u00f3n o configuraci\u00f3n de usuario<\/p>\n<\/li>\n<li data-start=\"1178\" data-end=\"1219\">\n<p data-start=\"1180\" data-end=\"1219\">Uso indebido de VPN o configuraci\u00f3n incorrecta<\/p>\n<\/li>\n<li data-start=\"1220\" data-end=\"1261\">\n<p data-start=\"1222\" data-end=\"1261\">Compartir la cuenta m\u00e1s all\u00e1 de los l\u00edmites permitidos<\/p>\n<\/li>\n<li data-start=\"1262\" data-end=\"1307\">\n<p data-start=\"1264\" data-end=\"1307\">Congelaci\u00f3n o mantenimiento temporal del canal<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1309\" data-end=\"1312\">\n<p data-start=\"1314\" data-end=\"1348\"><strong data-start=\"1314\" data-end=\"1348\">Descargo de responsabilidad sobre el canal y el contenido<\/strong><\/p>\n<p data-start=\"1350\" data-end=\"1508\">Las listas de canales y la disponibilidad de contenido pueden cambiar en cualquier momento.<br data-start=\"1412\" data-end=\"1415\">No garantizamos un funcionamiento ininterrumpido del 100% para todos los canales. Es normal que se produzcan interrupciones o almacenamiento en b\u00fafer ocasionales.<\/p>\n<hr data-start=\"1510\" data-end=\"1513\">\n<p data-start=\"1515\" data-end=\"1537\"><strong data-start=\"1515\" data-end=\"1537\">Pol\u00edtica de reemplazo<\/strong><\/p>\n<p data-start=\"1539\" data-end=\"1708\">Si se confirma que un problema es causado por nuestro servicio y no se puede resolver, podremos proporcionar acceso de reemplazo durante el per\u00edodo de suscripci\u00f3n restante, a nuestra discreci\u00f3n.<\/p>\n<hr data-start=\"1710\" data-end=\"1713\">\n<p data-start=\"1715\" data-end=\"1739\"><strong data-start=\"1715\" data-end=\"1739\">Sin garant\u00eda monetaria<\/strong><\/p>\n<p data-start=\"1741\" data-end=\"1882\">Los servicios de IPTV son productos digitales que se entregan al instante.<br data-start=\"1796\" data-end=\"1799\">No se realizan reembolsos por uso parcial, insatisfacci\u00f3n o dispositivos incompatibles.<\/p>\n<hr data-start=\"1884\" data-end=\"1887\">\n<p data-start=\"1889\" data-end=\"1914\"><strong data-start=\"1889\" data-end=\"1914\">Responsabilidades del usuario<\/strong><\/p>\n<p data-start=\"1916\" data-end=\"1927\">Los usuarios deben:<\/p>\n<ul data-start=\"1928\" data-end=\"2100\">\n<li data-start=\"1928\" data-end=\"1973\">\n<p data-start=\"1930\" data-end=\"1973\">Utilice dispositivos compatibles y aplicaciones compatibles.<\/p>\n<\/li>\n<li data-start=\"1974\" data-end=\"2003\">\n<p data-start=\"1976\" data-end=\"2003\">Siga las instrucciones de configuraci\u00f3n<\/p>\n<\/li>\n<li data-start=\"2004\" data-end=\"2053\">\n<p data-start=\"2006\" data-end=\"2053\">Evite compartir su cuenta m\u00e1s all\u00e1 de los l\u00edmites permitidos.<\/p>\n<\/li>\n<li data-start=\"2054\" data-end=\"2100\">\n<p data-start=\"2056\" data-end=\"2100\">P\u00f3ngase en contacto con el servicio de asistencia de inmediato cuando surjan problemas.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2102\" data-end=\"2105\">\n<p data-start=\"2107\" data-end=\"2130\"><strong data-start=\"2107\" data-end=\"2130\">Soporte y contacto<\/strong><\/p>\n<p data-start=\"2132\" data-end=\"2239\">Correo electr\u00f3nico: <strong data-start=\"2139\" data-end=\"2163\">contact@viewizi<\/strong><strong style=\"font-size: 1rem;\"><span style=\"color: #000000;\">.<\/span><\/strong><strong style=\"font-size: 1rem;\"><span style=\"color: #000000;\">con<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>WARRANTY POLICY At VIEWIZI, we are committed to providing a stable and high-quality IPTV service. This Warranty Policy explains what is covered, what is not covered, and the conditions under which support or replacement access may be provided. Service Warranty Coverage We guarantee that: Your IPTV subscription will be activated correctly after purchase. You will receive access credentials that function on compatible devices. The service will operate as described on our website. If the service does not work due to our system or server issues, we will provide technical support or replacement access. Warranty Period The warranty is valid only during the active subscription period purchased.Once the subscription expires, the warranty automatically ends. What Is Not Covered This warranty does not cover issues caused by: Weak or unstable internet connection ISP blocking or throttling Device incompatibility or outdated software Incorrect app installation or user settings VPN misuse or incorrect configuration Account sharing beyond allowed limits Temporary channel freezing or maintenance Channel and Content Disclaimer Channel lists and content availability may change at any time.We do not guarantee 100% uptime for all channels. Occasional buffering or downtime is normal. Replacement Policy If an issue is confirmed to be caused by our service and cannot be resolved, replacement access may be provided for the remaining subscription period, at our discretion. No Monetary Warranty IPTV services are digital products delivered instantly.Refunds are not provided for partial use, dissatisfaction, or incompatible devices. User Responsibilities Users must: Use compatible devices and supported apps Follow setup instructions Avoid account sharing beyond permitted limits Contact support promptly when issues occur Support and Contact Email: contact@viewizi.com<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-840","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/viewizi.com\/es\/wp-json\/wp\/v2\/pages\/840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viewizi.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viewizi.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viewizi.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/viewizi.com\/es\/wp-json\/wp\/v2\/comments?post=840"}],"version-history":[{"count":22,"href":"https:\/\/viewizi.com\/es\/wp-json\/wp\/v2\/pages\/840\/revisions"}],"predecessor-version":[{"id":2899,"href":"https:\/\/viewizi.com\/es\/wp-json\/wp\/v2\/pages\/840\/revisions\/2899"}],"wp:attachment":[{"href":"https:\/\/viewizi.com\/es\/wp-json\/wp\/v2\/media?parent=840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}