{"id":838,"date":"2026-01-23T17:19:53","date_gmt":"2026-01-23T17:19:53","guid":{"rendered":"https:\/\/viewizi.com\/?page_id=838"},"modified":"2026-04-18T17:05:56","modified_gmt":"2026-04-18T17:05:56","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/viewizi.com\/en\/refund-policy\/","title":{"rendered":"refund policy"},"content":{"rendered":"\t\t
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REFUND<\/span> POLICY<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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At VIEWIZI<\/strong>, we sell digital IPTV services that are delivered instantly. Please read this Refund Policy carefully before making a purchase.<\/p>

Digital Product Policy<\/strong><\/p>

All IPTV subscriptions are digital products.
Once access is delivered and activated, the service is considered used.<\/p>

No Refund Policy<\/strong><\/p>

We do not offer refunds for:<\/p>

  • Change of mind after purchase<\/p><\/li>

  • Incompatibility with user devices or apps<\/p><\/li>

  • Internet connection issues or ISP blocking<\/p><\/li>

  • Buffering, freezing, or temporary channel outages<\/p><\/li>

  • Partial use of the subscription<\/p><\/li>

  • Account suspension due to policy violations<\/p><\/li><\/ul>

    Eligibility for Refund<\/strong><\/p>

    Refunds may only be considered if:<\/p>

    • The service was not delivered at all, and<\/p><\/li>

    • Our support team is unable to activate or replace the service<\/p><\/li><\/ul>

      In such cases, the issue must be reported within 24 hours<\/strong> of purchase.<\/p>

      Trial and Testing Responsibility<\/strong><\/p>

      Customers are responsible for:<\/p>

      • Ensuring device compatibility before purchase<\/p><\/li>

      • Requesting a trial (if available) before buying a long-term plan<\/p><\/li><\/ul>

        Failure to test the service does not qualify for a refund.<\/p>

        Chargebacks and Disputes<\/strong><\/p>

        Unauthorized chargebacks or payment disputes may result in:<\/p>

        • Immediate service termination<\/p><\/li>

        • Permanent account suspension<\/p><\/li><\/ul>

          Customers are encouraged to contact support before opening any disputes.<\/p>

          Refund Method<\/strong><\/p>

          If a refund is approved:<\/p>

          • It will be issued using the original payment method<\/p><\/li>

          • Processing time depends on the payment provider<\/p><\/li><\/ul>

            Contact for Refund Requests<\/strong><\/p>

            All refund requests must be sent to our support team with:<\/p>

            • Order number<\/p><\/li>

            • Reason for request<\/p><\/li><\/ul>

              Email: contact@viewizi<\/strong>.com<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

              REFUND POLICY At VIEWIZI, we sell digital IPTV services that are delivered instantly. Please read this Refund Policy carefully before making a purchase. Digital Product Policy All IPTV subscriptions are digital products.Once access is delivered and activated, the service is considered used. No Refund Policy We do not offer refunds for: Change of mind after purchase Incompatibility with user devices or apps Internet connection issues or ISP blocking Buffering, freezing, or temporary channel outages Partial use of the subscription Account suspension due to policy violations Eligibility for Refund Refunds may only be considered if: The service was not delivered at all, and Our support team is unable to activate or replace the service In such cases, the issue must be reported within 24 hours of purchase. Trial and Testing Responsibility Customers are responsible for: Ensuring device compatibility before purchase Requesting a trial (if available) before buying a long-term plan Failure to test the service does not qualify for a refund. Chargebacks and Disputes Unauthorized chargebacks or payment disputes may result in: Immediate service termination Permanent account suspension Customers are encouraged to contact support before opening any disputes. Refund Method If a refund is approved: It will be issued using the original payment method Processing time depends on the payment provider Contact for Refund Requests All refund requests must be sent to our support team with: Order number Reason for request Email: contact@viewizi.com<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-838","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/viewizi.com\/en\/wp-json\/wp\/v2\/pages\/838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viewizi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viewizi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viewizi.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/viewizi.com\/en\/wp-json\/wp\/v2\/comments?post=838"}],"version-history":[{"count":13,"href":"https:\/\/viewizi.com\/en\/wp-json\/wp\/v2\/pages\/838\/revisions"}],"predecessor-version":[{"id":2896,"href":"https:\/\/viewizi.com\/en\/wp-json\/wp\/v2\/pages\/838\/revisions\/2896"}],"wp:attachment":[{"href":"https:\/\/viewizi.com\/en\/wp-json\/wp\/v2\/media?parent=838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}