{"id":840,"date":"2026-01-23T17:20:08","date_gmt":"2026-01-23T17:20:08","guid":{"rendered":"https:\/\/viewizi.com\/?page_id=840"},"modified":"2026-04-18T17:07:42","modified_gmt":"2026-04-18T17:07:42","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/viewizi.com\/de\/warranty-policy\/","title":{"rendered":"Garantiebestimmungen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"840\" class=\"elementor elementor-840\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-640127e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-eae-slider=\"41535\" data-id=\"640127e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-d4118d8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-eae-slider=\"76628\" data-id=\"d4118d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8893e9 eael-dual-header-content-align-center elementor-widget elementor-widget-eael-dual-color-header\" data-id=\"f8893e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-dual-color-header.default\">\n\t\t\t\t\t\t\t\t<div class=\"eael-dual-header\">\n\t\t\t\t<h2 class=\"title eael-dch-title\"><span class=\"eael-dch-title-text eael-dch-title-lead lead solid-color\">GARANTIE<\/span> <span class=\"eael-dch-title-text\">POLITIK<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-8271c60 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-eae-slider=\"59426\" data-id=\"8271c60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e54d769 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e54d769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"135\" data-end=\"383\">Bei <strong>VIEWIZI<\/strong>Wir sind bestrebt, einen stabilen und qualitativ hochwertigen IPTV-Service anzubieten. Diese Garantiebestimmungen erl\u00e4utern, was abgedeckt ist, was nicht und unter welchen Bedingungen Support oder Ersatzleistungen gew\u00e4hrt werden.<\/p>\n<hr data-start=\"385\" data-end=\"388\">\n<p data-start=\"390\" data-end=\"419\"><strong data-start=\"390\" data-end=\"419\">Servicegarantieabdeckung<\/strong><\/p>\n<p data-start=\"421\" data-end=\"439\">Wir garantieren Folgendes:<\/p>\n<ul data-start=\"440\" data-end=\"639\">\n<li data-start=\"440\" data-end=\"508\">\n<p data-start=\"442\" data-end=\"508\">Ihr IPTV-Abonnement wird nach dem Kauf ordnungsgem\u00e4\u00df aktiviert.<\/p>\n<\/li>\n<li data-start=\"509\" data-end=\"583\">\n<p data-start=\"511\" data-end=\"583\">Sie erhalten Zugangsdaten, die auf kompatiblen Ger\u00e4ten funktionieren.<\/p>\n<\/li>\n<li data-start=\"584\" data-end=\"639\">\n<p data-start=\"586\" data-end=\"639\">Der Service wird wie auf unserer Website beschrieben funktionieren.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"641\" data-end=\"762\">Falls der Dienst aufgrund von System- oder Serverproblemen nicht funktioniert, stellen wir Ihnen technischen Support oder einen Ersatzzugang zur Verf\u00fcgung.<\/p>\n<hr data-start=\"764\" data-end=\"767\">\n<p data-start=\"769\" data-end=\"788\"><strong data-start=\"769\" data-end=\"788\">Garantiezeitraum<\/strong><\/p>\n<p data-start=\"790\" data-end=\"931\">Die Garantie gilt nur w\u00e4hrend der Laufzeit des erworbenen aktiven Abonnements.<br data-start=\"865\" data-end=\"868\">Nach Ablauf des Abonnements erlischt auch die Garantie automatisch.<\/p>\n<hr data-start=\"933\" data-end=\"936\">\n<p data-start=\"938\" data-end=\"961\"><strong data-start=\"938\" data-end=\"961\">Was nicht abgedeckt ist<\/strong><\/p>\n<p data-start=\"963\" data-end=\"1009\">Diese Garantie deckt keine Sch\u00e4den ab, die durch Folgendes verursacht werden:<\/p>\n<ul data-start=\"1010\" data-end=\"1307\">\n<li data-start=\"1010\" data-end=\"1050\">\n<p data-start=\"1012\" data-end=\"1050\">Schwache oder instabile Internetverbindung<\/p>\n<\/li>\n<li data-start=\"1051\" data-end=\"1081\">\n<p data-start=\"1053\" data-end=\"1081\">Internetanbieter-Sperrung oder -Drosselung<\/p>\n<\/li>\n<li data-start=\"1082\" data-end=\"1129\">\n<p data-start=\"1084\" data-end=\"1129\">Ger\u00e4teinkompatibilit\u00e4t oder veraltete Software<\/p>\n<\/li>\n<li data-start=\"1130\" data-end=\"1177\">\n<p data-start=\"1132\" data-end=\"1177\">Fehlerhafte App-Installation oder falsche Benutzereinstellungen<\/p>\n<\/li>\n<li data-start=\"1178\" data-end=\"1219\">\n<p data-start=\"1180\" data-end=\"1219\">VPN-Missbrauch oder falsche Konfiguration<\/p>\n<\/li>\n<li data-start=\"1220\" data-end=\"1261\">\n<p data-start=\"1222\" data-end=\"1261\">Kontoteilung \u00fcber die zul\u00e4ssigen Grenzen hinaus<\/p>\n<\/li>\n<li data-start=\"1262\" data-end=\"1307\">\n<p data-start=\"1264\" data-end=\"1307\">Vor\u00fcbergehende Kanalvereisung oder Wartungsarbeiten<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1309\" data-end=\"1312\">\n<p data-start=\"1314\" data-end=\"1348\"><strong data-start=\"1314\" data-end=\"1348\">Kanal- und Inhalts-Haftungsausschluss<\/strong><\/p>\n<p data-start=\"1350\" data-end=\"1508\">Die Senderlisten und die Verf\u00fcgbarkeit von Inhalten k\u00f6nnen sich jederzeit \u00e4ndern.<br data-start=\"1412\" data-end=\"1415\">Wir garantieren keine hundertprozentige Verf\u00fcgbarkeit aller Kan\u00e4le. Gelegentliches Puffern oder Ausf\u00e4lle sind normal.<\/p>\n<hr data-start=\"1510\" data-end=\"1513\">\n<p data-start=\"1515\" data-end=\"1537\"><strong data-start=\"1515\" data-end=\"1537\">Ersatzrichtlinie<\/strong><\/p>\n<p data-start=\"1539\" data-end=\"1708\">Wenn sich herausstellt, dass ein Problem durch unseren Service verursacht wurde und nicht behoben werden kann, kann nach unserem Ermessen ein Ersatzzugang f\u00fcr die verbleibende Abonnementperiode bereitgestellt werden.<\/p>\n<hr data-start=\"1710\" data-end=\"1713\">\n<p data-start=\"1715\" data-end=\"1739\"><strong data-start=\"1715\" data-end=\"1739\">Keine Geldgarantie<\/strong><\/p>\n<p data-start=\"1741\" data-end=\"1882\">IPTV-Dienste sind digitale Produkte, die sofort bereitgestellt werden.<br data-start=\"1796\" data-end=\"1799\">R\u00fcckerstattungen werden nicht gew\u00e4hrt bei teilweiser Nutzung, Unzufriedenheit oder inkompatiblen Ger\u00e4ten.<\/p>\n<hr data-start=\"1884\" data-end=\"1887\">\n<p data-start=\"1889\" data-end=\"1914\"><strong data-start=\"1889\" data-end=\"1914\">Benutzerverantwortung<\/strong><\/p>\n<p data-start=\"1916\" data-end=\"1927\">Nutzer m\u00fcssen:<\/p>\n<ul data-start=\"1928\" data-end=\"2100\">\n<li data-start=\"1928\" data-end=\"1973\">\n<p data-start=\"1930\" data-end=\"1973\">Verwenden Sie kompatible Ger\u00e4te und unterst\u00fctzte Apps.<\/p>\n<\/li>\n<li data-start=\"1974\" data-end=\"2003\">\n<p data-start=\"1976\" data-end=\"2003\">Befolgen Sie die Einrichtungsanweisungen.<\/p>\n<\/li>\n<li data-start=\"2004\" data-end=\"2053\">\n<p data-start=\"2006\" data-end=\"2053\">Vermeiden Sie die gemeinsame Nutzung von Konten \u00fcber die zul\u00e4ssigen Grenzen hinaus.<\/p>\n<\/li>\n<li data-start=\"2054\" data-end=\"2100\">\n<p data-start=\"2056\" data-end=\"2100\">Wenden Sie sich bei Problemen umgehend an den Support.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2102\" data-end=\"2105\">\n<p data-start=\"2107\" data-end=\"2130\"><strong data-start=\"2107\" data-end=\"2130\">Support und Kontakt<\/strong><\/p>\n<p data-start=\"2132\" data-end=\"2239\">E-Mail: <strong data-start=\"2139\" data-end=\"2163\">contact@viewizi<\/strong><strong style=\"font-size: 1rem;\"><span style=\"color: #000000;\">.<\/span><\/strong><strong style=\"font-size: 1rem;\"><span style=\"color: #000000;\">mit<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>WARRANTY POLICY At VIEWIZI, we are committed to providing a stable and high-quality IPTV service. This Warranty Policy explains what is covered, what is not covered, and the conditions under which support or replacement access may be provided. Service Warranty Coverage We guarantee that: Your IPTV subscription will be activated correctly after purchase. You will receive access credentials that function on compatible devices. The service will operate as described on our website. If the service does not work due to our system or server issues, we will provide technical support or replacement access. Warranty Period The warranty is valid only during the active subscription period purchased.Once the subscription expires, the warranty automatically ends. What Is Not Covered This warranty does not cover issues caused by: Weak or unstable internet connection ISP blocking or throttling Device incompatibility or outdated software Incorrect app installation or user settings VPN misuse or incorrect configuration Account sharing beyond allowed limits Temporary channel freezing or maintenance Channel and Content Disclaimer Channel lists and content availability may change at any time.We do not guarantee 100% uptime for all channels. Occasional buffering or downtime is normal. Replacement Policy If an issue is confirmed to be caused by our service and cannot be resolved, replacement access may be provided for the remaining subscription period, at our discretion. No Monetary Warranty IPTV services are digital products delivered instantly.Refunds are not provided for partial use, dissatisfaction, or incompatible devices. User Responsibilities Users must: Use compatible devices and supported apps Follow setup instructions Avoid account sharing beyond permitted limits Contact support promptly when issues occur Support and Contact Email: contact@viewizi.com<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-840","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/viewizi.com\/de\/wp-json\/wp\/v2\/pages\/840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viewizi.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viewizi.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viewizi.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/viewizi.com\/de\/wp-json\/wp\/v2\/comments?post=840"}],"version-history":[{"count":22,"href":"https:\/\/viewizi.com\/de\/wp-json\/wp\/v2\/pages\/840\/revisions"}],"predecessor-version":[{"id":2899,"href":"https:\/\/viewizi.com\/de\/wp-json\/wp\/v2\/pages\/840\/revisions\/2899"}],"wp:attachment":[{"href":"https:\/\/viewizi.com\/de\/wp-json\/wp\/v2\/media?parent=840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}