{"id":838,"date":"2026-01-23T17:19:53","date_gmt":"2026-01-23T17:19:53","guid":{"rendered":"https:\/\/viewizi.com\/?page_id=838"},"modified":"2026-04-18T17:05:56","modified_gmt":"2026-04-18T17:05:56","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/viewizi.com\/da\/refund-policy\/","title":{"rendered":"refusionspolitik"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"838\" class=\"elementor elementor-838\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-12449d9 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-eae-slider=\"63313\" data-id=\"12449d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-69c911c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-eae-slider=\"69012\" data-id=\"69c911c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cfe9e6 eael-dual-header-content-align-center elementor-widget elementor-widget-eael-dual-color-header\" data-id=\"4cfe9e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-dual-color-header.default\">\n\t\t\t\t\t\t\t\t<div class=\"eael-dual-header\">\n\t\t\t\t<h2 class=\"title eael-dch-title\"><span class=\"eael-dch-title-text eael-dch-title-lead lead solid-color\">TILBAGEBETALE<\/span> <span class=\"eael-dch-title-text\">POLITIK<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-06bc16a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-eae-slider=\"87454\" data-id=\"06bc16a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c52ba57 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c52ba57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"191\" data-end=\"350\">P\u00e5 <strong>VIEWIZI<\/strong>, vi s\u00e6lger digitale IPTV-tjenester, der leveres \u00f8jeblikkeligt. L\u00e6s venligst denne refunderingspolitik omhyggeligt, inden du foretager et k\u00f8b.<\/p><hr data-start=\"352\" data-end=\"355\" \/><p data-start=\"357\" data-end=\"383\"><strong data-start=\"357\" data-end=\"383\">Politik for digitale produkter<\/strong><\/p><p data-start=\"385\" data-end=\"503\">Alle IPTV-abonnementer er digitale produkter.<br data-start=\"429\" data-end=\"432\" \/>N\u00e5r adgangen er leveret og aktiveret, betragtes tjenesten som brugt.<\/p><hr data-start=\"505\" data-end=\"508\" \/><p data-start=\"510\" data-end=\"530\"><strong data-start=\"510\" data-end=\"530\">Ingen refusionspolitik<\/strong><\/p><p data-start=\"532\" data-end=\"560\">Vi tilbyder ikke refusion for:<\/p><ul data-start=\"561\" data-end=\"825\"><li data-start=\"561\" data-end=\"594\"><p data-start=\"563\" data-end=\"594\">\u00c6ndring af mening efter k\u00f8b<\/p><\/li><li data-start=\"595\" data-end=\"640\"><p data-start=\"597\" data-end=\"640\">Inkompatibilitet med brugerenheder eller apps<\/p><\/li><li data-start=\"641\" data-end=\"687\"><p data-start=\"643\" data-end=\"687\">Problemer med internetforbindelsen eller blokering af internetudbyderen<\/p><\/li><li data-start=\"688\" data-end=\"741\"><p data-start=\"690\" data-end=\"741\">Buffering, frysning eller midlertidige kanalafbrydelser<\/p><\/li><li data-start=\"742\" data-end=\"777\"><p data-start=\"744\" data-end=\"777\">Delvis brug af abonnementet<\/p><\/li><li data-start=\"778\" data-end=\"825\"><p data-start=\"780\" data-end=\"825\">Kontosuspendering p\u00e5 grund af politikovertr\u00e6delser<\/p><\/li><\/ul><hr data-start=\"827\" data-end=\"830\" \/><p data-start=\"832\" data-end=\"858\"><strong data-start=\"832\" data-end=\"858\">Berettigelse til refusion<\/strong><\/p><p data-start=\"860\" data-end=\"894\">Refusioner kan kun komme i betragtning, hvis:<\/p><ul data-start=\"895\" data-end=\"1006\"><li data-start=\"895\" data-end=\"940\"><p data-start=\"897\" data-end=\"940\">Tjenesten blev slet ikke leveret, og<\/p><\/li><li data-start=\"941\" data-end=\"1006\"><p data-start=\"943\" data-end=\"1006\">Vores supportteam kan ikke aktivere eller erstatte tjenesten<\/p><\/li><\/ul><p data-start=\"1008\" data-end=\"1082\">I s\u00e5danne tilf\u00e6lde skal problemet rapporteres inden for <strong data-start=\"1057\" data-end=\"1069\">24 timer<\/strong> af k\u00f8b.<\/p><hr data-start=\"1084\" data-end=\"1087\" \/><p data-start=\"1089\" data-end=\"1125\"><strong data-start=\"1089\" data-end=\"1125\">Ansvar for fors\u00f8g og testning<\/strong><\/p><p data-start=\"1127\" data-end=\"1157\">Kunderne er ansvarlige for:<\/p><ul data-start=\"1158\" data-end=\"1276\"><li data-start=\"1158\" data-end=\"1207\"><p data-start=\"1160\" data-end=\"1207\">Sikring af enhedens kompatibilitet f\u00f8r k\u00f8b<\/p><\/li><li data-start=\"1208\" data-end=\"1276\"><p data-start=\"1210\" data-end=\"1276\">Anmodning om en pr\u00f8veperiode (hvis tilg\u00e6ngelig) f\u00f8r k\u00f8b af et langtidsabonnement<\/p><\/li><\/ul><p data-start=\"1278\" data-end=\"1336\">Manglende test af tjenesten giver ikke ret til refusion.<\/p><hr data-start=\"1338\" data-end=\"1341\" \/><p data-start=\"1343\" data-end=\"1371\"><strong data-start=\"1343\" data-end=\"1371\">Tilbagef\u00f8rsler og tvister<\/strong><\/p><p data-start=\"1373\" data-end=\"1432\">Uautoriserede tilbagef\u00f8rsler eller betalingstvister kan resultere i:<\/p><ul data-start=\"1433\" data-end=\"1499\"><li data-start=\"1433\" data-end=\"1466\"><p data-start=\"1435\" data-end=\"1466\">\u00d8jeblikkelig oph\u00f8r af tjenesten<\/p><\/li><li data-start=\"1467\" data-end=\"1499\"><p data-start=\"1469\" data-end=\"1499\">Permanent kontosuspendering<\/p><\/li><\/ul><p data-start=\"1501\" data-end=\"1573\">Kunder opfordres til at kontakte support, f\u00f8r de indleder enhver tvist.<\/p><hr data-start=\"1575\" data-end=\"1578\" \/><p data-start=\"1580\" data-end=\"1597\"><strong data-start=\"1580\" data-end=\"1597\">Refusionsmetode<\/strong><\/p><p data-start=\"1599\" data-end=\"1623\">Hvis en refusion godkendes:<\/p><ul data-start=\"1624\" data-end=\"1731\"><li data-start=\"1624\" data-end=\"1679\"><p data-start=\"1626\" data-end=\"1679\">Den udstedes ved hj\u00e6lp af den oprindelige betalingsmetode<\/p><\/li><li data-start=\"1680\" data-end=\"1731\"><p data-start=\"1682\" data-end=\"1731\">Behandlingstiden afh\u00e6nger af betalingsudbyderen<\/p><\/li><\/ul><hr data-start=\"1733\" data-end=\"1736\" \/><p data-start=\"1738\" data-end=\"1769\"><strong data-start=\"1738\" data-end=\"1769\">Kontakt for refusionsanmodninger<\/strong><\/p><p data-start=\"1771\" data-end=\"1829\">Alle anmodninger om refusion skal sendes til vores supportteam med:<\/p><ul data-start=\"1830\" data-end=\"1869\"><li data-start=\"1830\" data-end=\"1846\"><p data-start=\"1832\" data-end=\"1846\">Ordrenummer<\/p><\/li><li data-start=\"1847\" data-end=\"1869\"><p data-start=\"1849\" data-end=\"1869\">\u00c5rsag til anmodning<\/p><\/li><\/ul><p data-start=\"1871\" data-end=\"1944\">E-mail: <strong data-start=\"1878\" data-end=\"1902\">contact@viewizi<\/strong><strong><span style=\"color: #000000;\">.com<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>REFUND POLICY At VIEWIZI, we sell digital IPTV services that are delivered instantly. Please read this Refund Policy carefully before making a purchase. Digital Product Policy All IPTV subscriptions are digital products.Once access is delivered and activated, the service is considered used. No Refund Policy We do not offer refunds for: Change of mind after purchase Incompatibility with user devices or apps Internet connection issues or ISP blocking Buffering, freezing, or temporary channel outages Partial use of the subscription Account suspension due to policy violations Eligibility for Refund Refunds may only be considered if: The service was not delivered at all, and Our support team is unable to activate or replace the service In such cases, the issue must be reported within 24 hours of purchase. Trial and Testing Responsibility Customers are responsible for: Ensuring device compatibility before purchase Requesting a trial (if available) before buying a long-term plan Failure to test the service does not qualify for a refund. Chargebacks and Disputes Unauthorized chargebacks or payment disputes may result in: Immediate service termination Permanent account suspension Customers are encouraged to contact support before opening any disputes. Refund Method If a refund is approved: It will be issued using the original payment method Processing time depends on the payment provider Contact for Refund Requests All refund requests must be sent to our support team with: Order number Reason for request Email: contact@viewizi.com<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-838","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/viewizi.com\/da\/wp-json\/wp\/v2\/pages\/838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viewizi.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viewizi.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viewizi.com\/da\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/viewizi.com\/da\/wp-json\/wp\/v2\/comments?post=838"}],"version-history":[{"count":13,"href":"https:\/\/viewizi.com\/da\/wp-json\/wp\/v2\/pages\/838\/revisions"}],"predecessor-version":[{"id":2896,"href":"https:\/\/viewizi.com\/da\/wp-json\/wp\/v2\/pages\/838\/revisions\/2896"}],"wp:attachment":[{"href":"https:\/\/viewizi.com\/da\/wp-json\/wp\/v2\/media?parent=838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}